CCPro - Maintenance (Minor Release) - CCPro Contact Centre UK (BND2) – Maintenance details
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Service Status
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Maintenance (Minor Release) - CCPro Contact Centre UK (BND2)
Completed
Scheduled for September 12, 2024 at 8:00 PM – 10:00 PM
Affects
CCPro Contact Centre UK
Under maintenance from 8:00 PM to 10:00 PM
CCPro Contact Centre UK (BND2)
Under maintenance from 8:00 PM to 10:00 PM
Updates
Completed
September 12, 2024 at 10:00 PM
Completed
September 12, 2024 at 10:00 PM
Maintenance has completed successfully
In progress
September 12, 2024 at 8:00 PM
In progress
September 12, 2024 at 8:00 PM
Maintenance is now in progress
Planned
September 12, 2024 at 8:00 PM
Planned
September 12, 2024 at 8:00 PM
Maintenance Type: Planned Purpose: Deploy roll-up of minor maintenance releases to UK - BND2: 24.2.10, 24.2.9, 24.2.8 Risk: Low Impact: None Expected Downtime Duration: None Maintenance Window Duration: 2 hours Start Date and Time: Thursday September 12th, 2024 21:00 (BST) End Date and Time: Thursday September 12th, 2024 23:00 (BST)
There is no downtime expected during this maintenance window
Changelog: 24.2.10 CCDEV-7158 Fix for Cross Centre Reporting Filtering CCDEV-6965 Move HSMs does not clean up properly CCDEV-6828 Conference mode causing "Multiples" and stuck users CCDEV-6919 HubSpot Integration CRM issue
24.2.9 CCDEV-6484 'My Evaluations' sometimes shows all users CCDEV-6787 Incoming Calls Hanging in some contact centres CCDEV-6825 Cross Center Reporting - Clicking on Silent Monitoring Throwing Monitor Failed Error
24.2.8 CCDEV-6168 Discrepancy in total offered to queue in two reports CCDEV-6453 Holiday hours only honour last holiday rule CCDEV-6871 Enhance current Handling of EarlyMedia and Ringback CCDEV-6885 Transfer issue following custom project CCDEV-6913 Reports intermittently running slowly
