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Maintenance (Minor Release) - CCPro Contact Centre UK (BND2)
Scheduled for February 09, 2026 at 10:00 PM – February 10, 2026 at 2:00 AM about 4 hours
  • Planned
    February 09, 2026 at 10:00 PM
    Planned
    February 09, 2026 at 10:00 PM

    Maintenance Type: Planned
    Purpose: Deploy minor release 25.3.10, 25.3.9 and 25.3.8 to CCPro UK - BND2
    Risk: Low
    Impact: None
    Expected Downtime Duration: None

    Maintenance Window Duration: 4 hours
    Start Date and Time: Monday February 9th 2026 22:00 (GMT)
    End Date and Time: Tuesday February 10th 2026 02:00 (GMT)

    There is no downtime expected during this maintenance window

    Changelog:
    The full changelog of features and fixes can be found here:
    Minor Release Features
    NOTE: This changelog is subject to alteration right up until release deployment.

    IMPORTANT:
    After this work is completed, please ask all agents to clear their browser cache and restart their computer.
    Instructions for Clearing the Browser Cache in Google Chrome
    Instructions for Clearing the Browser Cache in Microsoft Edge

Operational

CCPro Contact Centre UK (BND1) - Operational

100% - uptime

CCPro Contact Centre UK (BND2) - Operational

100% - uptime

PCI Card Payment Platform - Operational

100% - uptime
Operational

CCPro Contact Center US (BND2) - Operational

100% - uptime

CCPro Contact Center US (BND3) - Operational

100% - uptime
Operational

CCPro Contact Centre EU (BND1) - Operational

100% - uptime
Operational

CCPro Contact Centre APAC (BND1) - Operational

100% - uptime
Operational

CCPro SmartPBX UK - Operational

100% - uptime
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