CCPro - Maintenance (Minor Release) - CCPro Contact Center US (BND2 + BND3) – Maintenance details
All systems operational
Service Status
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Maintenance (Minor Release) - CCPro Contact Center US (BND2 + BND3)
Completed
Scheduled for September 18, 2024 at 7:00 AM – 9:00 AM
Affects
CCPro Contact Center US
Under maintenance from 7:00 AM to 9:00 AM
CCPro Contact Center US (BND2)
Under maintenance from 7:00 AM to 9:00 AM
CCPro Contact Center US (BND3)
Under maintenance from 7:00 AM to 9:00 AM
Updates
Completed
September 18, 2024 at 9:00 AM
Completed
September 18, 2024 at 9:00 AM
Maintenance has completed successfully
In progress
September 18, 2024 at 7:00 AM
In progress
September 18, 2024 at 7:00 AM
Maintenance is now in progress
Planned
September 18, 2024 at 7:00 AM
Planned
September 18, 2024 at 7:00 AM
Maintenance Type: Planned Purpose: Deploy minor maintenance release 24.2.11 to US - BND2 + BND3 Risk: Low Impact: None Expected Downtime Duration: None Maintenance Window Duration: 2 hours Start Date and Time: Wednesday, September 18 01:00 (Mountain Time) End Date and Time: Wednesday, September 18 03:00 (Mountain Time)
There is no downtime expected during this maintenance window
Changelog:
CCDEV-7462 Monitoring: Failed to Evaluate Error Shown CCDEV-7442 Cross Center Reporting - Monitoring has no audio CCDEV-7307 Update auto demo AI model CCDEV-6965 Move HSMs did not remove the old REDIS key CCDEV-6860 Screen pop issue with transfer CCDEV-6832 Timeline Summary Spyglass icon and alert triangles not showing CCDEV-6721 Issue with Silent monitoring
