CCPro - Maintenance (Minor Release) - CCPro Contact Centre UK (BND2) – Maintenance details
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Service Status
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Maintenance (Minor Release) - CCPro Contact Centre UK (BND2)
Completed
Scheduled for September 18, 2024 at 8:00 PM – 10:00 PM
Affects
CCPro Contact Centre UK
Under maintenance from 8:00 PM to 10:00 PM
CCPro Contact Centre UK (BND2)
Under maintenance from 8:00 PM to 10:00 PM
Updates
Completed
September 18, 2024 at 10:00 PM
Completed
September 18, 2024 at 10:00 PM
Maintenance has completed successfully
In progress
September 18, 2024 at 8:00 PM
In progress
September 18, 2024 at 8:00 PM
Maintenance is now in progress
Planned
September 18, 2024 at 8:00 PM
Planned
September 18, 2024 at 8:00 PM
Maintenance Type: Planned Purpose: Deploy minor maintenance release 24.2.11 to UK - BND2 Risk: Low Impact: None Expected Downtime Duration: None Maintenance Window Duration: 2 hours Start Date and Time: Wednesday, September 18 21:00 (BST) End Date and Time: Wednesday, September 18 23:00 (BST)
There is no downtime expected during this maintenance window
Changelog:
CCDEV-7462 Monitoring: Failed to Evaluate Error Shown CCDEV-7442 Cross Centre Reporting - Monitoring has no audio CCDEV-7307 Update auto demo AI model CCDEV-6965 Move HSMs did not remove the old REDIS key CCDEV-6860 Screen pop issue with transfer CCDEV-6832 Timeline Summary Spyglass icon and alert triangles not showing CCDEV-6721 Issue with Silent monitoring
