CCPro - CCPro US Agent Dashboard Filter – Incident details

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CCPro US Agent Dashboard Filter

Resolved
Degraded performance
Started 2 months agoLasted about 1 hour

Affected

CCPro Contact Center US

Degraded performance from 4:01 PM to 4:13 PM, Operational from 4:13 PM to 5:16 PM

CCPro Contact Center US (BND2)

Degraded performance from 4:01 PM to 4:13 PM, Operational from 4:13 PM to 5:16 PM

CCPro Contact Center US (BND3)

Degraded performance from 4:01 PM to 4:13 PM, Operational from 4:13 PM to 5:16 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We identified and implemented a fix and are currently monitoring the result.

    You may need to refresh your page, toggle filtering off and on again.

  • Investigating
    Investigating

    We are currently investigating an issue that is affecting the Agents dashboard card when applying filters.

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