CCPro - Maintenance (Minor Release) - CCPro Contact Center US (BND2 + BND3) – Maintenance details
All systems operational
Service Status
To subscribe to this status page, please Contact Support Or use our API to pull updates to a page of your own
Maintenance (Minor Release) - CCPro Contact Center US (BND2 + BND3)
Completed
Scheduled for June 18, 2025 at 7:00 AM – 11:00 AM
Affects
CCPro Contact Center US
Under maintenance from 7:00 AM to 11:00 AM
CCPro Contact Center US (BND2)
Under maintenance from 7:00 AM to 11:00 AM
CCPro Contact Center US (BND3)
Under maintenance from 7:00 AM to 11:00 AM
Updates
Completed
June 18, 2025 at 11:00 AM
Completed
June 18, 2025 at 11:00 AM
Maintenance has completed successfully
In progress
June 18, 2025 at 7:00 AM
In progress
June 18, 2025 at 7:00 AM
Maintenance is now in progress
Planned
June 18, 2025 at 7:00 AM
Planned
June 18, 2025 at 7:00 AM
Maintenance Type: Planned Purpose: Deploy minor maintenance release 25.1.15 to US - BND2 + BND3 Risk: Low Impact: None Expected Downtime Duration: None Maintenance Window Duration: 4 hours Start Date and Time: Wednesday, June 18, 2025 1:00 AM Mountain Time End Date and Time: Wednesday, June 18, 2025 5:00 AM Mountain Time
There is no downtime expected during this maintenance window
Changelog:
Change Request: Fix Negative Sentiment Not Reporting
Risk: Low
Reference ID: 11036
Change Request: Update for Agent X Chrome Tab
Risk: Low
Reference ID: 11004
Change Request: Fix Issue with Saving Contacts in Agent X
Risk: Low
Reference ID: 11065
Change Request: Fix Written Channel Transcription Not Reporting in Customer Timezone
Risk: Low
Reference ID: 11069
Change Request: Fix Pie Chart Not Saving in Report Designer
