CCPro - Maintenance (Minor Release) - CCPro Contact Center US (BND2) – Maintenance details
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Service Status
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Maintenance (Minor Release) - CCPro Contact Center US (BND2)
Completed
Scheduled for July 25, 2025 at 7:00 AM – 9:31 AM
Affects
CCPro Contact Center US
Under maintenance from 7:00 AM to 9:31 AM
CCPro Contact Center US (BND2)
Under maintenance from 7:00 AM to 9:31 AM
Updates
Completed
July 25, 2025 at 9:31 AM
Completed
July 25, 2025 at 9:31 AM
Maintenance has completed successfully.
In progress
July 25, 2025 at 7:00 AM
In progress
July 25, 2025 at 7:00 AM
Maintenance is now in progress
Planned
July 25, 2025 at 7:00 AM
Planned
July 25, 2025 at 7:00 AM
Maintenance Type: Planned Purpose: Deploy minor maintenance release 25.2.1 to US - BND2 Risk: Low Impact: None Expected Downtime Duration: None Maintenance Window Duration: 4 hours Start Date and Time: Wednesday, July 25, 2025 1:00 AM Mountain Time End Date and Time: Wednesday, July 25, 2025 5:00 AM Mountain Time
There is no downtime expected during this maintenance window
Changelog: CR-541: Allow Agent Assignment in Zendesk Popup CCDEV-11559: Implement BYODB Process for Surveys CCDEV-10764: AIAgent Patch CCDEV-11468: Fix Column Grid Number v.s Dropdown Number CCDEV-11651: Fix Extension Greeting Calls Routing to Two Agents
