CCPro - Incident - CCPro Contact Center US (BND2) – Incident details

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Incident - CCPro Contact Center US (BND2)

Resolved
Major outage
Started 23 days agoLasted about 1 hour

Affected

CCPro Contact Center US

Major outage from 9:22 PM to 10:08 PM

CCPro Contact Center US (BND2)

Major outage from 9:22 PM to 10:08 PM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring

    The system is back up and we are monitoring.

  • Investigating
    Investigating

    We are aware of a technical issue which may impact your service on US (BND2) .

    Users may have troubles logging in and calls may be failing

    Engineering teams are investigating

    We will provide updates shortly.

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